Privacy Policy

Effective date: February 3, 2022

Ardea Outcomes is committed to maintaining high standards for the protection of privacy over the internet, and through use of our training program hosted on Thinkific platform (“Service”). We value the importance of protecting your privacy, and your personal information. Personal Information means information about you or information that can be used to identify or contact you, such as your name or your email address.

This Privacy Policy governs and explains our collection, use, disclosure, and retention of personal information through the Service, and outlines for you the choices you have relating to your personal information. By using the Service, you agree to the provisions of this Privacy Policy.

Collection and Use of Personal Information

Information we collect automatically when you use our Services

Contact Information

You may voluntarily provide us your contact information from you such as your name, email address, workplace name, if you choose to enroll in our training program for the purposes of administering our service.

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of time spent in certain course modules). We use leverage Thinkific platform’s built-in tracking infrastructure to track your course completion progress. Thinkific may collect additional usage information for the purposes detailed in their privacy policy here.

Surveys

You may voluntarily participate in surveys and provide us data regarding your experience from your usage of our services. 

Use of information we collect

To provide you with contracted services or information you request regarding our services and, respond to questions or to provide requested information.

To gather analysis or valuable information so that we can improve our Service

To protect our legitimate business interests and legal rights. Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions

To detect, prevent and address technical issues

To improve our services.

Disclosure of Personal Information

We do not, under any circumstances, give or sell your personal information to other companies or individuals. We will not disclose any identifying information that may be generated by your use of our Service unless you specifically authorize it, it is required by law, or disclosure is necessary to protect the safety of customers, employees or property.

We may disclose aggregate usage data to maintenance and development contractors, and for analytics purposes

These contractors provide us with technology and services related to operation, maintenance, and ongoing development of the Service. They will have no access to the personal information you may have logged through the usage of the Service. We also require that our contractors protect the privacy of your personal information consistent with this Privacy Policy, and do not use or disclose your personal information for any purpose other than providing us with products and services.

Retention of Personal Information

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

We will retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Security Safeguards

We have a security procedures processes in place that include technical safeguards and a code of conduct for employees who have access to our users' personal information. Access by authorized employees is strictly controlled by several layers of security protocols, including administrative level user accounts with authenticated passwords. To ensure that our privacy practices are met by employees, they are trained in the importance of privacy in all aspects of their work and sign appropriate confidentiality pledges.

We comply with select industry standards for protecting Internet users’ privacy. We internally review our compliance with those standards on a periodic basis.

We use state of the art technology to protect your data from outside parties. To ensure the most effective protection of your personal information, we regularly test and update these technical safeguards.

While we implement technical and procedural safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

Transfer of Data

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and that no transfer will take place to an organization or a country unless there are adequate controls in place including the security of your personal information.

Access to information

You have the right to review any of your personal information in our possession, subject to limitations allowed by law. If you wish to obtain access to your own personal information, or if you have any questions or concerns about our personal information handling practices, please contact our privacy officer at [email protected].

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Ardea Outcomes aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems. If you are an end-user connected to a research study or data repository administered by one of our Customers, we may redirect your query to our Customer’s privacy officer.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children

Our Service does not address anyone under the age of 18 ("Children") and is meant only for use by individuals over the age of 18.

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

By phone number: 9024215710